In a 2014 consumer report from Bright Local, 88% of consumers said they read and trust online reviews – yet most businesses still fail to implement a proactive review process.
It’s dangerous. While you may have a backbone of happy, satisfied customers, they’re unlikely to leave reviews unless you ask them to. Without reviews, you risk having no reputation signals, or worse, that a customer you tried and tried to please but couldn’t keep happy might leave you with your only (scathing) review. This is too common and does not represent the real situation of most companies.
Luckily, fixing this is relatively simple: just ask your happy customers for reviews. It can be a numbers game and may require a personalized approach, but you can build credibility and stand out among your competitors by posting reviews on all relevant platforms.
The stats from a user, SEO, and click perspective are clear: reviews help you rank, help you earn clicks, and help you win customers.
Several live chat studies have been conducted
over the past few years, with respondents claiming that Germany Mobile Number live chat is the preferred customer support channel and that they are more likely to make a purchase after using live chat . Live chat can also take the edge off any last-minute jitters during a checkout process, so from customer support to sales, live chat is an important part of your marketing toolkit.
Adding live chat is a really easy way to create smooth conversions and start a conversation with site visitors. We don’t have time for emails and mailing lists when looking to get real people through the door, so live chat can be the first step in building rapport with people. future customers.
You’re ready for the Christmas rush, but is your site?
Do you know to what extent your site can accommodate additional visitors? Is the site fast enough to satisfy mobile users? Does the site slow down under heavy loads?
Now is the time to look at your website and make sure that it will not only be easy to find, but that when people find it, it performs lightning fast and handles heavier visitor numbers habit. This is crucial, and all your other efforts will result in a big zero if your site or hosting can’t handle the pressure.
Review your site from a technical perspective using a tool like Google PageSpeed Insights and implementing any suggestions. I would also recommend testing your hosting to make sure it can cope. You can simply have several